Articles on: Campaigns

Manage Running Campaigns: Pause, Edit, Start and Delete

Once a campaign is created, you manage it from Phishing → Campaigns. This article explains the campaign statuses, what each action does and how it affects credits and results. To create a campaign, see "Create and Launch a Campaign".

The campaign list

Campaign list with name, channel, status, next execution and actions

The list shows Name (with the channel: Email, SMS or Quishing), Status, Next Execution and Actions. Click a column header to sort.

Status	Meaning
Active	The campaign is running or scheduled.
Paused	The campaign sends nothing. This applies to campaigns that were saved but never started, and to campaigns someone paused.
Finished	The campaign is complete. One-time campaigns become Finished after their run. A finished campaign cannot be started again.

Actions

Action	Where	Who
View	Campaign list	All members
Edit	Campaign list or Edit Campaign on the detail page	All members
Start Campaign / Schedule Campaign	Editor, while the campaign is paused	All members
Pause	Campaign list, or Pause Campaign in the editor, while the campaign is active	All members
Delete	Campaign list	Admins only

Pause

Click Pause and confirm with Pause Campaign. Messages that have not been sent yet – including messages waiting in a Sprinkle window – are cancelled, and no further runs are scheduled. Messages that were already delivered stay in the results, and interactions with them are still recorded.

Start

Open the campaign with Edit and click Start Campaign. The button is available once all required fields are filled in. To start later, switch on Schedule campaign and set Start campaign at; the button then reads Schedule Campaign.

Each start sends a new run to the whole target list – also to people who already received an earlier run.

Edit

Paused campaigns: you can change everything except the Delivery channel and the Test Interval. These two are fixed after creation.
Active campaigns: the content is locked. Only Skip landing page – send to training on click and the start time can be changed. To change anything else, pause the campaign, edit it and start it again.
Finished campaigns: only Skip landing page – send to training on click can be changed; it applies to future runs.

Changes never affect runs that were already sent. If you change the scenario or sender, regenerate the message before you save.

For Quishing campaigns, the QR delivery mode and print locations can only be changed while the campaign is a draft that has never run.

Delete

Admins can delete a campaign with Delete in the list. Deleting is permanent: the campaign and all its run data are removed, and its results no longer appear in your reports. Consider pausing instead if you want to keep the results.

Duplicate a campaign

The app has no duplicate button. To run a similar campaign, create a new one; with the public API you can clone a campaign as a draft (see "Public API and API Keys").

Credits

When a run starts, AutoPhish reserves the credits for all recipients. Only delivered messages are charged; the rest of the reservation is released when the run ends.
If your credits are not sufficient, nothing is sent and the run shows Credit limit reached. A one-time campaign is then Finished – create a new campaign once you have credits again. A recurring campaign keeps its schedule.
Pausing or deleting releases the credits for messages that were not sent yet. Messages already delivered remain charged.

For costs per channel, see "How Credits Work – Costs, Balance and Buying More".

Campaign details and runs

Click View to open a campaign. Campaign Details shows the status, channel, test interval, next execution, Sprinkle, admin approval and creation date.

Campaign details with the list of campaign executions

Campaign Executions lists every run with Date, Status, Delivery Rate, Opens (not for SMS), Clicks (QR Scans for Quishing) and Login Attempts. Per run you can open:

Targets – the send status per recipient
Email Preview / SMS Preview – the message that was actually sent in this run
View Details – the run's summary and the interactions of every recipient, with search and filters. With a filter set, Create target list turns the result into a new list, for example for a follow-up campaign.
Retry with new payload – only when a run failed because the mail server rejected it as spam. AutoPhish sends a new version to the recipients who were not reached.

Run statuses: Queued, In Progress, Sending completed, Completed with errors, Failed and Canceled. A run with Sprinkle stays In Progress until its Sprinkle window ends.

Recurring campaigns

The next run is scheduled when the previous run ends, one interval later (for Sprinkle campaigns: after the Sprinkle window).
With Require admin approval before each run, all company admins receive a preview e-mail before each run. A run is only sent once an admin approves it; the link is valid for 48 hours. If an admin rejects the run, nothing is sent and the next run is scheduled one interval later.
To skip runs, pause the campaign and start it again later. To end a recurring campaign, pause it.

AutoPhish does not send e-mails when a run starts or ends. Check the campaign page or Phishing → Reports for results.

Updated on: 28/10/2026

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